WHY TO HIRE 'EMOTIONALLY INTELLIGENT'
PEOPLE
When looking to hire new
employees, people who can manage their emotions and read those of others
might be better picks than people with impressive resumes....
"If I face with those two
candidates, hands down I’d pick the one with emotional intelligence
The reason, I explain, is that
teaching people self-awareness, self management and empathy (qualities
emotionally intelligent people have) is much harder
than teaching business and organizational skills.
How to hire emotionally intelligent people:
1. Get candidates to tell stories of when they’ve been successful and
not successful. Focus the conversation on relationship and people-because the
skills related to people are the ones
that are related to emotional intelligence (EI).
2. Talk
to references. Ask references about
specific concrete behaviours they observed. For example, what was
their experience like with the job candidate in a team meeting or how
the person did handled stress or conflict at work? Then ask them to
tell you a couple brief stories.
3. Don’t ask them
flat out if they have EI. It’s common enough that people will understand it’s important and
they'll just say they do.
Extra tip: If you need to approach employees about their lack of EI,
make sure to watch their behaviours carefully for a while so you have specific
information to share. This kind of feedback can hurt, so it takes care and
practice.
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